OpenSIPS is a group I’ve worked with for tech ages. The people who participate in different projects for OpenSIPS do so in the trenches, while still keeping the high level problem in mind, and that’s what makes this community special. We know one another, openly share ideas and innovations, and welcome like-minded newcomers. Of course, that means that OpenSIPS Summit Distributed 2021 is something I’ve been anticipating for a while.
The world of COVID made conferences more virtual, and in some cases more collaborative in their tooling and preparation. Regardless of distance or tools, getting together with this group results in everyone learning something, and everyone having their chance to teach. As a developer, OpenSIPS is special because the sharing mindset causes low-level solutions to big business problems. That makes sense to me and my world view.
This year, I am hosting a session on Wednesday, September 8. I'm particularly happy to be showing off some of the things I've been doing at Subspace, and am looking forward to hearing feedback and suggestions on the projects I've been working on. Here's a link to the OpenSIPS live stream for Wednesday
My session, Global RTC in a Post-COVID World, will focus on:
The Problem:
We had an unusual adoption curve when COVID hit, and everyone started working from home. The more traditional MPLS and SD-WAN architectures were strained, and a normally gradual adoption curve of more RTC friendly protocols accelerated very quickly. This happened mostly out of necessity; organizations were simply forced to adopt better tools because they started having fundamental customer service problems due to degraded network quality.
Retail in particular, a very service-centric industry, was hit hard on this front. My focus here will be the impact this rapid WFH shift had at a low level on many networks, and in particular the degradation in network quality.
The Need for a Better Solution:
Next, we’ll take a look at some of the recent projects I’ve been informed of or involved in that revolved around problems related to RTT, latency, loss, and changes in performance. I’d also like to talk more about some of the major distribution curves that Subspace has moved over for major agent-based traffic routes, and maybe show some BGP route changes and replays of the progress that’s been made.
How Subspace Handles Real-Time Traffic:
I’d also like to demonstrate some of the ways in which Subspace can mitigate the complex low level problems and bottlenecks that are being created by today’s remote work environment. Initial results are very promising for a number of use cases, but I’ll get into some more specifics here as to:
- The impact of moving high-traffic routes over to less congested ones for remote agents
- The speed/quality change that occurs with call setup times and round-trip latency/stability,
- How we can help resolve one-way audio instability, and audio instability in general, for remote agents.
Again, I hope everyone else is as excited as I am to meet up again, aim low-level, and solve big! As always, you can reach out to me on Twitter (@quentusrex), LinkedIN, or contact Subspace here. They’ll make sure I get the message.. I’ll see you all at the conference!